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Can you give me
some of your client examples so that I can see how
it works on their web site? |
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How do I sign up? |
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Call our sales office
at 1-888-781-1086, 832-328-1880.
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Call our Technical Support
at 713-493-2551 Fax : 832-553-1831.
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If you already own Easy
InnKeeping, contact our sales office to
add the Easy WebRez.com module to your software.
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What is the process for adding
Easy WebRez to my web site? Easy as 1, 2, 3! |
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Setup your property
details, room, rate and policy information
by either uploading from our Easy InnKeeping
software, or using your private login provided
by GraceSoft staff.
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Upon completion
of your setup details, GraceSoft staff will
be notified of your new Easy WebRez account
registration.
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Within 24-48 hours
you will receive an email including your Reservation
Link. This link information can be inserted
by your webmaster into your own web site.
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Whom do I contact if I have
questions on the system after I am active? |
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For any questions on the booking system, just
contact the GraceSoft support team. There are
so many ways to contact us:
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Does Easy WebRez have any
connectivity to the GDS?(Global Distribution system) |
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Yes, add connectivity and distribution to the
Easy WebRez™ booking system with GraceSoft’s
Lexington module. This module links your property
to the travel industry by a worldwide network
of travel agencies and corporations which operate
on Global Distribution Systems (GDS) such as
Amadeus®, Galileo®, Sabre®, and
Worldspan®. Lexington Services' gives you
direct access to more than 600,000 travel agents
and travel planners worldwide.
The Lexington module offers Seamless Connectivity
to all GDS. Seamless Connectivity allows Travel
Agents to pass through the Global Distribution
Systems directly to your hotel's database maintained
in EasyWebRez.com, providing them immediate
access to important information on your property
such as hotel description, rates, and availability.
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Does Easy WebRez handle credit
card Transactions? |
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Add real-time credit card
transactions to the Easy WebRez™ booking
system with GraceSoft’s Authorize.Net module.
Authorize.Net offers secure, scalable solutions
that enable businesses to process unlimited web
site-based transactions from anywhere in the world
in multiple currencies. Authorize.Net is built
on the kind of secure technology that is now being
implemented for electronic money transactions
throughout the banking industry. |
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Can I make 'real-time' confirmed
reservations directly from my Web site? |
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Easy WebRez handles all types of
reservations including 'real-time' confirmed reservations
Reservations immediately update the online inventory,
and confirmations are sent to the email provided
by the guest booking online. |
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What if I want guests to call
me to make a reservation? |
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There is an option to display
an availability calendar only. Your phone number
and other contact information is listed at the
top of that page. |
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Do I have to pay commissions?
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Our pricing schedules vary according to single,
multiple and custom needs. Please contact our
sales department for complete pricing information
at 1-888-781-1086 or easywebrez@gracesoft.
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Does your system handle minimum
night stays? |
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Yes, any kind of minimum night requirements can be
set up on the Easy WebRez.com system. |
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Does your system handle seasonal
rates? |
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Easy WebRez.com handles a variety
of rates, including daily, weekly, monthly, seasonal,
weekend surcharges, and extra person charges. |
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Do I have to list my complete
inventory? |
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No! Easy WebRez allows you to list
only the rooms and dates you wish. |
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How am I notified when a guest
makes a reservation request? |
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You are immediately sent an email or fax when a guest
makes a reservation request. Additionally Easy
WebRez provides automatic secure downloads of
guests' information to any version of the Easy
InnKeeping reservation management systems.
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How do guests find me? |
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Easy WebRez works from any web
page; your web site, from associations' web sites
and from many directory web sites. Potential
guests come to your web site to view to most complete,
most representative, most up to date information. |
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Do I need a computer or Internet
access to join? |
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Yes! You will need to monitor your email throughout
the day and you will also need to access the
administration system via the Internet to collect
reservation information, update and maintain
inventory and rates and property information.
You do not need high-speed access or 'always
on' connections such as cable or DSL; you can
access all the systems via a modem.
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What is the difference between
online bookings and online availability? |
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An online booking is a CONFIRMED BOOKING based
on the availability that has been input into the
system by the innkeeper. It is an immediate transaction.
Online availability allows the guest to view availability
online, and then send a RESERVATION REQUEST to the
innkeeper. The innkeeper confirms reservations via
phone, fax or email. A guest might make multiple
reservation requests for the same night and the
first innkeeper to reply usually sells the room.
With online booking, the room is sold when guests
enter their credit cards online. You choose whether
to accept confirmed reservations or reservation
requests when you setup your Easy WebRez account.
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